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6 Reporting issues

To report build or installation problems, include:

  1. the compiler name and version (e.g. gcc version 10),
  2. the C standard library name and version (e.g. glibc version 2.x),
  3. the output of the configure script. You can capture it by running ‘./configure > configure-output.txt 2>&1’,
  4. the generated config.log file,
  5. the generated config.h file, if it exists,
  6. the output of the make command. You can capture it by running ‘make > make-output.txt 2>&1’,
  7. any other error messages,
  8. any other information that you think could lead to solving the problem.

To report usage problems, include:

  1. all the above things you include when reporting building problems,
  2. a description of the problem that the software causes,
  3. any error messages that are displayed,
  4. information whether you tried other input files and whether they are processed correctly,
  5. information whether you tried another sound output system, if possible, and whether it worked,
  6. (if the problem is with an input file) if possible, the whole input file or a minimalistic input file that causes the problem to show up,
  7. any other information that you think could lead to solving the problem.